How to Shop

This wholesale e-shop is intended only for purchasing goods for the purpose of resale (for companies and individuals).

Registration Procedure:

1. The first step to ordering goods is to register. Click on the figure image in the pink circle (in the upper right part of the page). Click on user registration. Then enter your company details. After that, submit the registration.

2. After submitting the registration, you will receive a confirmation email with an activation link to the specified email, which you need to click on to complete the registration.

(ATTENTION: It may happen that the confirmation email will be moved to the Spam folder in your email box. Therefore, if you do not receive the confirming email within 5 minutes after sending the registration, check the Spam folder in the email or contact us).

3. After completing the registration, wait for the confirmation of your registration by the sales department - they will contact you by phone or email. Once your registration is confirmed, you can log in and the full offer with prices will be displayed.

4. Subsequent shopping in our wholesale e-shop is quite simple.

Ordering Procedure:

1.By clicking on the 'Categories of Goods' tab in the menu at the top, you will see the assortment of goods on offer. After clicking on a specific item, you will see the entire offer, i.e., all sizes, colors, and manufacturers. You can freely browse through these goods, or you can use the filters for size, color, brand, and price, which are displayed above the goods. These filters will select from the chosen assortment only the goods that you specify according to the filter. In each category, you can also sort the goods by name or price by clicking on the name/price item, which is listed above the list of goods. By clicking on the name or picture of a specific item, you will go to the item's details, where an extended description of the goods and larger photos are provided.

2.If you have decided to purchase a particular product, click on the 'add to cart' button, which can be found both on the thumbnail of the goods in the overview and on the details of the goods. By clicking on this button, one unit of the chosen goods is added to the cart, the contents of which can be found at the top right part of the pages under 'Shopping Cart'. If you want to add more units of the same goods to the cart (the stock availability of each item is listed in the details - how many units we have in stock), change the number in the quantity box at the goods details to the number of units you want. Continue this way until you have all your chosen goods in the cart.

3. Once you have all the selected goods in the cart, simply click on the cart icon at the top right of the page to create an order. Here, check whether you have all the goods you have placed in the cart (you can additionally increase or decrease the number of units), choose the method of payment and delivery, and possibly write a note for the order.

4. Then you can immediately send the order by clicking on the 'Send Order' button. The order will be processed immediately, and if you sent it before 11 a.m., you can expect it the next day.

5. If you do not wish to send the order yet, you can create an open order (the button is located right next to the 'Send Order' button - a black button with an arrow).

Open Order - if you are interested in reserving goods, create an open order. You can add more goods to this open order gradually (when you have goods in the cart, click on the icon next to the 'Send Order' button and choose 'Insert into Open Order' – if you have more open orders, the system will automatically show you all your open orders and you can choose the one you want to insert the goods into). Then the chosen open order will be displayed, which you can close immediately. If you want to close the order later, choose in your personal card 'Orders', you will get an overview of the order, there select the open order you want to close. Check the order and click 'Close Open Order'.

Dropshipping

More information about this service can be found in the 'Purchase Conditions' in section Dropshipping.

In case of any uncertainties, questions, or problems, you can contact us at the phone number: 555 508 930 or via email at velkoobchod@carero.cz.